Full Terms and Conditions

Welcome to Madnix Casino Terms and Conditions. This page sets out the rules that govern access to and use of our casino platform and explains the relationship between us and account holders. The terms cover account creation, verification, deposits and withdrawals, acceptable conduct, bonuses and promotions, dispute resolution and how updates to these terms are handled. By using the site you accept these conditions and agree to comply with the procedures and limits described below.

Account responsibilities

Registration and verification

Create one account only. Provide accurate personal details and keep them up to date. Identity and address verification are required before withdrawals. You must be the account holder named on payment methods used.

Credentials and security

Keep login details confidential. Notify us immediately of unauthorised access. We may suspend or close accounts suspected of fraud, multi-accounting or breach of terms.

Eligibility requirements

Accounts are available to persons aged 18 or over. Access may be restricted in certain jurisdictions. Use of the service must comply with local laws. We may block accounts from restricted countries or where legal access is prohibited.

Acceptable use of the service

Use the platform for lawful gambling only. Prohibited actions include fraud, money laundering, chargebacks, use of bots, tampering with software, collusion and abusive behaviour towards staff. Abusive or disruptive activity may lead to account restriction and fund forfeiture.

Bonus and promotion rules

Bonuses and promotions require opt-in where stated and are governed by specific promotional terms. Bonus funds may be subject to wagering requirements, game contribution rules and maximum bet limits while wagering. Free spins, no-deposit credits and matched deposit offers carry expiry dates and withdrawal caps. Bonuses may be voided if rules are breached.

Deposits and withdrawals

Payments

Minimum deposit amounts apply. Supported methods include bank cards, e-wallets, vouchers and cryptocurrencies. Processing times and fees vary by method; network fees may apply to crypto transactions.

Withdrawals and limits

Withdrawals require verification and are processed according to available methods. Weekly and monthly withdrawal limits may apply. Large withdrawals may be paid in instalments. Chargebacks and payment reversals are not permitted and may result in account closure.

Dispute handling

Report disputes to customer support via the available channels. We will review provided evidence and may withhold funds pending verification. Decisions are made in accordance with these terms. Further escalation routes, if available, are described in the account help area.

Updates to the terms

We may amend these terms from time to time. Changes take effect on publication to the site or via account notice. Continued use of the account after changes are published constitutes acceptance of the updated terms. Check this page regularly for current conditions.